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How Do I Store KeJoy Donuts?

Place us in the refrigerator upon arrival or pop us in the freezer to extend our shelf life. Ice packs arrived unfrozen? That’s okay! Kejoy donuts can withstand 3-4 days out of refrigeration.

Why Is My Donut Green?!

IT'S ALIVE! Sunflower butter contains chlorophyll which is full of all types of benefits and when it reacts with baking soda, it turns green.

Taking Us On An Adventure?

We love a good hike! For the best experience, just toss us in your bag with the reusable icepack included in your box. You'll be glad you did when everyone else is pretending to enjoy their dry, chalky energy bars. Share your donut fueled adventures & tag us on social media @kejoy.co !

What Is Your Shipping Policy?

Shipping Method:
Standard FREE shipping is via FedEx 2-Day Express (excluding PO boxes) with 2 ice packs included. This ensures that your items are delivered swiftly and in good condition.

Seasonal Considerations:
During the spring and summer months, please note that the donuts are at risk of arriving with melted glaze due to high temperatures. While we take every precaution to maintain quality during transit, extreme heat conditions are beyond our control.

Reasoning for Shipping Method:
We understand that overnight shipping could prevent potential melting; however, it significantly increases the cost of your order. You can opt to pay an additional fee for overnight shipping to ensure your order spends minimal time in transit. 

Agreement to Policy:
By initiating your order, you agree to our shipping policy as outlined above. Please consider the seasonal conditions and shipping method before finalizing your purchase.

Refund Policy:
We do not provide refunds for melted orders, as the items are still safe to eat despite changes in appearance due to heat exposure. Rest assured, we strive to deliver the best quality products possible under varying circumstances.

 

Thank you for your understanding and cooperation. Should you have any questions or concerns, please feel free to reach out to our customer support team

FAQ For Subscriptions

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How Can I Sign Up For a KeJoy Subscription ?

You can now sign up for 12, 20, or 40 donuts delivered monthly, directly through our site's shop. 

1. Click "SHOP"

2. Select your desired quantity & flavors

3. Scroll down to purchase, select the "subscribe and save" option & continue with your purchase. Your order will be fulfilled monthly, until cancelled. 

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How can I change my flavors?

Change your flavors at anytime by clicking HERE and filling out the link

How can I cancel my subscription?

Cancel your subscription hassle free at anytime by clicking the chat button below, or email us directly at contact@kejoy.co

When will my subscription arrive?

You will be charged each month on the day you signed up, the order will be fulfilled on the following Monday via 2-day shipping

How do I change my shipping address?

Please send us your new address via the chat box below, or by emailing us directly at contact@kejoy.co and we will have it updated for your next order

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